Careers

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Store Associate

REPORTS TO: STORE MANAGER

POSITION TYPE: Hourly Part-Time, Full-Time 

COMPENSATION: $19-$21 (DOE)

POSITION SUMMARY: As a Store Associate, you’re the heart of the customer experience. Whether you’re helping someone find their favorite product, keeping our shelves looking their best, or jumping in at the register with a smile, your positive energy sets the tone for every visit. You’ll be part of a team that works together to keep the store running smoothly, create a welcoming space, and make each customer feel genuinely cared for. If you love great food, friendly people, and staying active throughout the day, this is the role for you!

ESSENTIAL RESPONSIBILITIES:

  • Ensure the store is clean, well-organized, and visually appealing.

  • Provide an exceptional customer experience at all times.

  • Address inquiries, feedback, and complaints promptly and professionally.

  • Develop and maintain strong relationships with customers.

  • Monitor customer special orders on calendar and with kitchen staff.

  • Monitor daily inventory levels of prepared foods and communicate with stores/kitchen regarding items being returned and needed throughout the work day.

  • Stock supplies and products, ensuring proper rotation and freshness.

  • Monitor and store products to minimize waste and spoilage.

  • Receive store products and prioritize prompt organization.

  • Address any issues related to food quality promptly.

  • Suggestive sales, steering customers towards food items with shorter shelf life as well as training staff to do the same.

  • Monitor inventory worksheets.

  • Follow cash handling procedures and ensure accuracy in financial transactions.

  • Ensure compliance with all health, safety, and sanitation regulations.

  • Communicate effectively with management and team members.

QUALIFICATIONS:

  • Excellent customer experience and communication skills.

  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

  • Long periods of standing

  • Ability to lift up to 30 pounds.

  • Flexible schedule, including evenings, weekends, and holidays.

Delivery Driver

REPORTS TO: Operations

POSITION TYPE: Hourly Part-Time, Full-Time 

LOCATION: Laguna Beach Headquarters

COMPENSATION: $19-23/hour (DOE)

POSITION SUMMARY: As a Delivery Driver, you’re an essential part of our team—bringing our fresh, thoughtfully prepared products right to our stores. You’ll handle each delivery with care, making sure orders arrive safely, on time, and with a positive attitude. When you’re not on the road, you may help out with packing orders or supporting the team in-store. This role is perfect for someone who enjoys being out and about, takes pride in reliability, and genuinely enjoys helping people. A good driving record, strong attention to detail, and a customer-first mindset are key!

ESSENTIAL RESPONSIBILITIES:

  • Safely and efficiently deliver grocery and specialty food items to designated locations.

  • Ensure orders are complete, packed securely, and maintained at appropriate temperatures (especially for perishables and prepared foods).

  • Provide friendly and professional service at each delivery; greet co-workers with a positive attitude and communicate any delays or issues promptly.

  • Accurately verify orders and delivery instructions before departure.

  • Keep delivery vehicle clean, fueled, and properly maintained; promptly report any mechanical issues or accidents.

  • Follow all local traffic laws and company safety protocols.

  • Assist with in-store tasks, including stocking, packing, or supporting the operations team as needed.

  • Communicate effectively with the store team regarding delivery timing, order status, and customer feedback.

  • Represent the company with professionalism and care in all interactions.

QUALIFICATIONS:

  • Must have a valid driver’s license and clean driving record.

  • Previous delivery experience (retail, food, or courier) preferred.

  • Ability to lift and carry up to 50 pounds and make multiple deliveries in a shift.

  • Strong communication and customer service skills.

  • Reliable, punctual with a strong attention to detail.

  • Comfortable using hands-free GPS for route tracking and communication.

  • Must be able to sit, drive, stand, walk, lift, and carry items throughout the shift.

Email your resume to
hello@visitmercado.com